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Are you a National Fuel customer? Expect to pay more to stay warm this winter

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BUFFALO, N.Y. (WKBW) — Following one of the warmest winters on record for Western New York, National Fuel is predicting its customers will see an increase in their utility bills this season.

National Fuel expects the average bill for the five-month period between November and March to go up 13 percent to $560. That's an average monthly bill of $112. Last winter, heating costs averaged $494 or $99 per month.

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National Fuel says temperatures last winter were about 16 percent warmer than normal.

“While we are expecting a modest increase in bills this winter, heating with natural gas remains the most affordable and reliable energy source for the residents and businesses in western New York,” said Donna L. DeCarolis, President of National Fuel. “Market prices for natural gas, the cost of the energy source, have remained low and relatively stable for more than a decade."

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Why will prices go up?

  • Expectation of a colder winter, leading to customers using more gas
  • Estimated increase in delivery rates, pending approval from the National Public Service Commission (Last fall, National Fuel requested a delivery rate increase with the PSC for the first since 2017)

What's the deal with the rate increase?
National Fuel filed with the PSC to increase delivery rates, which could take effect as early as December 1.

We won't know for sure until the PSC gives the final sign-off. They're currently in the middle of reviewing the request, which we're told is an 11-month process.

We're told the approved rates after this process are nearly always lower than what is requested.

Photo of a woman tallying bills
Photo of a woman tallying bills

How can I save on utility bills?
There are a few assistance programs that can help, but qualifications vary by program.

If you need help managing their energy bill you can call National Fuel at 800-365-3234 Monday through Friday from 7 a.m. through 6 p.m. or visit the website.